You can pay directly on our website with any major credit card, Paypal, Bancontact, Belfius Direct Net, KBC/CBC Payment, Klarna, Apple Pay, Google Pay and iDeal.
We can assure you that leaving your payment details is 100% safe. We work with a third party authorised payment company, and they are the only party with access to your payment details. They use updated encryption protocols and safety tools to secure your payments.
Order and Delivery
Yes, this is possible within 12 hours after placing your order. Contact us immediately if you would like to cancel. If 12 hours have passed we are unable to cancel it as it will be shipped after this time. A refund for a cancelled order will take some days depending on your payment method.
For The Netherlands shipping is free of charge. Outside of The Netherlands shipping is free for all orders of €39 and more. The shipping fee for orders below €39 is €3,95.
99% of our orders are delivered within the expected delivery time. Sometimes an order is delayed in the delivery process. You can check the status of your order on your personal order page on the website. Haven't you received your order in over 21 days after your order date?
Because we ship from various warehouses, it is possible that products are delivered separately. If items are missing from your order, you will usually receive them after 2-3 days. We apologize for the inconvenience.
Learn all about it by clicking the link Our Promise
Your track and trace code is mentioned in the shipping confirmation you have received from us by email. You can also find shipping information on your personal order page on the website.
Yes, you will receive an order confirmation by email a few minutes after placing your order.
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